What is Discoveryopt’s warranty policy?
We provide a Lifetime Full Coverage Warranty for selected products. If your product breaks or malfunctions, we will repair or replace it free of charge.
Do I need to register my product for warranty?
No registration or receipt is required. Your Discoveryopt product is automatically covered.
Are accessories covered?
No, accessories are excluded. However, you can return them within 30 days of purchase for free.
What does the warranty include?
Free repair or replacement if the product breaks or malfunctions. If it cannot be repaired, we will replace it with a new product of equal or better performance.
What is not covered?
Loss, theft, intentional damage, and cosmetic damage that does not affect performance.
How do I make a warranty claim?
Simply contact our support team by email. No receipt is required.
Do I have to pay shipping costs for warranty service?
In most cases, customers pay for shipping to our service center, and Discoveryopt covers the cost of returning the repaired or replaced product.
How long does a repair or replacement take?
Processing times may vary, but we aim to handle all warranty claims as quickly as possible.
How can I contact Discoveryopt?
You can either find "Chat" in the lower left corner of the website to communicate directly with us or email us at 📧support@discoveryopt.com.
What if I’m not satisfied with the repair or replacement?
Our goal is to ensure you have a product that meets your needs. If you’re not satisfied, we will work with you until the issue is resolved.