Lifetime Warranty: Applies to XED, ED, HD, and LHD series products.
3-Year Warranty: Applies to HT, HS, WG, MS series products, and thermal imaging devices.
Accessories: Are excluded from warranty coverage. However, we offer free returns within 30 days of purchase.
About tax exemption
Regarding shipments originating from China:
Packages exceeding 2kg in weight will incur customs duties.
Packages weighing less than 2kg are exempt from customs duties.
30-day guaranteed returns and exchanges
Our return and exchange policy allows for free returns and exchanges within 30 days of purchase. Following this 30-day period, returns and exchanges will no longer be provided without charge.
