Condiciones de venta

Sales Terms and Conditions
1. Products and Product Information

1.1 We specialize in the development and distribution of premium optical products, including riflescopes, thermals, optical accessories, and related outdoor equipment.

1.2 Product specifications, technical information, availability, and pricing are provided through our official website and authorized sales channels.

1.3 We reserve the right to improve product designs, update specifications, or discontinue products when necessary. Such changes will not affect confirmed orders.

2. Pricing and Payment

2.1 Product prices are displayed in the applicable currency and include standard shipping costs unless otherwise stated.

2.2 Product prices do not include customs duties, import taxes, VAT, or other charges that may be imposed by the destination country. Such charges, if applicable, are the responsibility of the customer.

2.3 We reserve the right to update product prices due to changes in manufacturing costs, exchange rates, market conditions, or other business factors. Confirmed orders will not be affected by subsequent price changes.

2.4 Payment may be completed through secure online payment methods or bank transfer as provided through our official sales channels.

3. Orders and Order Confirmation

3.1 Orders may be placed through our official website or authorized sales channels.

3.2 All orders are subject to acceptance and confirmation by the company. An order confirmation will be issued after successful payment verification.

3.3 Customers are responsible for ensuring that all order information, including product selection, shipping address, and contact details, is accurate before completing payment.

3.4 Once an order has entered the processing stage, modifications or cancellations may not be possible.

4. Order Processing and Shipment

4.1 Orders are normally processed and shipped within three (3) business days after payment confirmation.

4.2 Products may be shipped from our available warehouses, including international fulfillment locations, depending on inventory availability and delivery requirements.

4.3 The company reserves the right to select the most appropriate shipping method based on product weight, destination, and logistics conditions.

5. Shipping and Customs

5.1 Free Shipping

We provide free standard shipping for eligible orders. Shipping costs are covered by the company unless otherwise specified.

5.2 Shipping Methods and Delivery Times

The shipping method will be selected based on product weight, destination, and logistics availability.

For packages weighing up to 2 kg, orders are generally shipped via postal service. Estimated delivery time is approximately 15–20 days. This shipping method typically has a lower likelihood of customs charges, depending on the destination country and local customs regulations.
For packages exceeding 2 kg, orders may be shipped via express carriers such as UPS or other international courier services. Estimated delivery time is approximately 7–14 days. Express shipments may be subject to customs duties, import taxes, VAT, or other fees imposed by the destination country.

5.3 Customs Duties and Import Taxes

Customers are responsible for any customs duties, import taxes, VAT, or other charges required by local authorities. Customs regulations vary by country, and the company cannot guarantee whether additional fees will apply.

5.4 Delivery Time Disclaimer

Estimated delivery times are provided for reference only and may vary due to customs clearance, weather conditions, transportation delays, holidays, or other circumstances beyond the company's reasonable control.

6. Returns, Replacement and Refunds

6.1 We stand behind the quality and reliability of our products. Products with confirmed manufacturing defects may qualify for repair, replacement, or refund according to our warranty and service policies.

6.2 Customers must contact our support team and provide relevant information, including order details, product condition, and supporting evidence, before returning any product.

6.3 Returns or replacements may not apply to products damaged due to misuse, improper installation, unauthorized modification, accidents, or normal wear and tear.

7. Warranty and After-Sales Service

7.1 We are committed to providing long-term support for every product purchased from us.

7.2 Eligible products are covered by our lifetime warranty service against manufacturing defects under normal use conditions.

7.3 Warranty service may include inspection, repair, replacement of parts, or product replacement depending on the specific situation.

7.4 Repairs outside warranty coverage may be subject to charges for parts, labor, and shipping costs.

8. Product Use and Responsibility

8.1 Customers are responsible for using products in accordance with applicable laws, regulations, and safety requirements in their region.

8.2 The company shall not be responsible for losses or damages resulting from improper use, unauthorized modifications, or violations of local laws.

9. Limitation of Liability

9.1 The company shall not be liable for delays, losses, or damages caused by events beyond reasonable control, including but not limited to natural disasters, transportation interruptions, customs delays, government actions, or other unforeseen circumstances.

9.2 To the maximum extent permitted by applicable law, the company's liability shall be limited to the purchase value of the affected product.

10. Dispute Resolution and General Terms

10.1 We are committed to resolving any concerns through communication and mutual cooperation.

10.2 If a dispute cannot be resolved through negotiation, it shall be handled according to applicable laws and submitted to the competent authorities or courts.

10.3 By placing an order, customers acknowledge that they have read, understood, and agreed to these Sales Terms and Conditions.

10.4 The company reserves the right to update these terms when necessary. Updated terms will apply to future purchases.