Informativa sui rimborsi

Refund Policy

Last updated: March 31, 2025

We want you to be completely satisfied with your purchase, but if for any reason you need to return an item, please review our refund policy below.

1. Conditions for Return

· Unused and Unopened: The item must be unused and in its original packaging.

· Time Limit: Return requests must be submitted within 30 days of receiving the order.

· Proof of Purchase: A copy of the original order and proof of purchase is required.

Note:

· Return Shipping: We will cover all return shipping costs within 30 days of purchase. After 30 days, the customer will be responsible for return shipping costs.

· Customer Returns: For returns due to customer reasons (e.g., change of mind), the customer will bear the return shipping costs.

2. Return Process

· Submit Request: Please submit your return request to our customer support email: [Support@discoveryopt.com], along with your order information.

· Review: Your return request will be reviewed within 3 business days of receipt.

· Refund: Once approved, your refund will be processed within 5-7 business days and credited back to your original payment method.

3. Refund Details

· Deductions: The refund amount may be subject to deductions for shipping costs and any applicable fees.

· Original Payment Method: Refunds will be issued to the original payment method used for the purchase.

4. Contact Us

For any questions or assistance, please get in touch with our customer support team at:
Email: [Support@discoveryopt.com]

We reserve the right to modify this refund policy at any time. Please review our refund policy carefully before submitting a return request. Thank you for shopping with us!